THE PUGMARK - Jungle Lodge Policies

CHECKIN : 13:00 Hrs.                                                                                     CHECKOUT : 11:00 Hrs.

The primary guest must be at least 18 years of age to check in. As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.

Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In such case additional charges are levied.

Extra Bed Charges:

• Age 12 years & above Rs. 2,500/- + 12% GST Extra
  
• Age between 6 to 11 years Rs. 2,000/- + 12% GST Extra
  
• Age below 5 years will be Complimentary.
  

Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.

THE PUGMARK - Jungle Lodge reserves the right to decline accommodation to localities / same city residents.

In case of an increase in the room tariff (due to an event or festive occasion) the customer is liable to pay the difference, if the period of stay falls within this duration. Local ID proof & Pan card will not be acceptable as ID proof.

For Day Use booking, extension of stay beyond the time slots booked will levy additional charges. Any stay post 7 PM will be charged as full night stay. Note: Early Check in & Late Check Out is permissible @ 1000/- per hour.

1. No refund if cancellation is effected within 10 days prior to the check-in date
2. 75% refund will be issued if cancellation is effected between 11 and 15 days prior to the check-in date
3. 90% refund will be issued for all cancellations effected beyond 16 days

Please Note that once Jungle Safari is booked, then the paid Jungle safari booking amount is non-refundable.

• Bank Account Details:
  Account Name: The Pugmark Jungle Lodge
  Bank Name: Bank of Maharashtra
• Branch Name: Wadgaon Branch
  Account No.: 60295665846
  Account Type: Current Account
  IFSCode: MAHB0001139
  City: Chandrapur